Difficult Conversations Training Courses
How to Have Difficult Conversations & Manage Conflict
Description:
Master the art of navigating challenging conversations and conflicts with assertiveness and confidence.
This course explores the difference between aggression and assertiveness and equips you with practical skills for effective conflict management.
Useful discussion, case studies and group work.
Communication skills.
Looking at own triggers of self and current workplace pressures.
Changing challenging conversations to constructive interactions.
Lone working, risk and supporting self and others in difficult interactions.
Topics Covered: Challenge, Conflict, Assertiveness, Skills, Confidence, Self-Esteem
Numbers: Maximum of 16 candidates per course
Location: This course can be delivered on your site, subject to a pre-course assessment of your premises, reducing your costs in respect of additional time out and travelling. This is also available online.
Many more courses can be tailored and provided to meet your business needs. Please get in touch to discuss further.
Prices are per course and can be delivered to small or large groups face to face or via zoom or team platforms.
Please contact me using the contact us button below, or complete the contact form.
